Subwoofers & Recones are dispatched via FedEx Ground. Small goods such as sticker packs, various apparel items are shipped via USPS. Upon dispatch of your goods, order status will be updated from “test/pack” to “shipped” which is accompanied with tracking details.
All orders are custom made to your selected options. Each order is machined from raw steel and hand made. This normally takes 10-15 business days, but due to unforseen issues it can take longer. Fi will maintain reasonable communication should an item take longer than our normal 15 business days to make. We also note for each item the current lead times (which can be longer than our normal 10-15 business days. Should an item take longer than normal, all refund policies still are in effect.
Items offered on our website are only available for delivery to addresses in the US and Canada. We also accept orders from international customers who are shipping to addresses on an individual basis. All items will ship direct from our Las Vegas, Nevada location.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Deliveries will be made through FedEx Ground unless otherwise noted. Delivery times in the US generally take from 1 to 5 business days depending on how far you are from our facility in Las Vegas, Nevada
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
We will only ship to the customers billing address. No exceptions. All orders are shipped with direct signature required. We will not ship orders without direct signature, sorry if this causes any inconvenience.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately. A claim will need to be filed with Fedex. In contacting us please have your order number (it has been emailed to you and is on the shipping label) and your tracking number (emailed to you and on the shipping label) ready to expedite the claims policy.
If you have any questions about the delivery and shipment or your order, please contact us.